After production, these components are covered with a protective film, which can hardly be seen. This protective film must of course be removed before assembly. However, this protective film is often overlooked and any damage to this protective film is perceived as scratches in the product.

If you also notice scratches on one of the above-mentioned products, please first check whether you have peeled off the protective film.

If there are still scratches in the product after removing the protective film, this is of course a case of complaint. Please then proceed as described here.