FECHTER DRIVE

order 4

• How does the order in the online shop for private customers work?
• payment methods
• cancellation of an order
• return

shipping & delivery 2

• shipping and shipping costs
• delivery time

customer account 2

• create an account
• customer account and data change

B2B portal 2

• information about B2B portal
• B2B new customer registration

general information about products 3

• product information and scope of delivery
• How do I find suitable products for my vehicle?
• Where can I buy FECHTER DRIVE brand products?

ordering db-killers/spare parts/special order 5

• How to order db-killers for exhaust systems
• How to order a connection pipe or a silencer as a spare part
• How to order spare parts
• Special order ERMAX, NATIONAL CYCLE and ZTECHNIK items (not regularly in our range)
• Reorder brand stickers

Registration documents (EG-BE, Service Card, ABE, TÜV certificate, CH type approval) 11

• What is the EG-BE and which documents must be carried with exhaust systems?
• I need a service card (EG-BE) for my exhaust system
• What is an ABE and does the document have to be carried?
• I need an ABE booklet or a KBA sticker
• What is a TÜV certificate and does the document have to be carried?

View all 11

Assembly & attachment 2

• Fitting instructions
• Fitting / attachment problems

Technical questions about exhaust systems 9

• Does the route closure for motorbikes in Lechtal (Austria) affect me?
• Performance of accessory exhaust systems and performance charts
• Use of an used exhaust system
• Exhaust system too loud
• Typical engine bubbling or misfire?

View all 9

Complaint & Return 4

• Complaint & Return
• Scratches on unpainted BODYSTYLE products
• Bodystyle hand protectors/Raceline rear huggers have scratches
• Intermediate pipe/manifold is discolored

Registration documents incorrect / missing 3

• Service Card (EG-BE) for exhaust systems wrong / missing on delivery
• ABE booklet / KBA sticker wrong / missing on delivery
• ABE/TÜV certificate wrong / missing on delivery