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New support ticket
Check ticket status
How does the order in the online shop for private customers work?
cancellation of an order
shipping & delivery
shipping and shipping costs
create an account
customer account and data change
information about B2B portal
B2B new customer registration
products & documents
general information about products
product information and scope of delivery
How do I find suitable products for my vehicle?
Where can I buy FECHTER DRIVE brand products?
ordering db-killers/spare parts/special order
How to order db-killers for exhaust systems
How to order a connection pipe or a silencer as a spare part
How to order spare parts
Special order ERMAX, NATIONAL CYCLE and ZTECHNIK items (not regularly in our range)
Reorder brand stickers
Registration documents (EG-BE, Service Card, ABE, TÜV certificate, CH type approval)
What is the EG-BE and which documents must be carried with exhaust systems?
I need a service card (EG-BE) for my exhaust system
What is an ABE and does the document have to be carried?
I need an ABE booklet or a KBA sticker
What is a TÜV certificate and does the document have to be carried?
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Assembly & technical questions
Assembly & attachment
Fitting / attachment problems
Technical questions about exhaust systems
Does the route closure for motorbikes in Lechtal (Austria) affect me?
Performance of accessory exhaust systems and performance charts
Use of an used exhaust system
Exhaust system too loud
Typical engine bubbling or misfire?
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Complaint & Return
Complaint & Return
Scratches on unpainted BODYSTYLE products
Bodystyle hand protectors/Raceline rear huggers have scratches
Intermediate pipe/manifold is discolored
Registration documents incorrect / missing
Service Card (EG-BE) for exhaust systems wrong / missing on delivery
ABE booklet / KBA sticker wrong / missing on delivery
ABE/TÜV certificate wrong / missing on delivery